with you...every step of the way

Contact

Our office is conveniently located near the intersection of FM 1826 and Highway 290 West, in the Seton Southwest Hospital complex. We are on the 2nd floor of Building “1,” which is the building closest to the FM 1826. When you exit the elevator, we are immediately to the left AND right of the elevators in suites 220 and 240.  

Patient Portal/E-mail Correspondence
HIPAA-compliant, non-urgent messages may be sent to your provider through our patient portal.   If your question or concern is urgent or you need a quick answer, please call us and leave a message for your doctor with the front desk staff or our triage nurse.  Messages from the portal will be answered as soon as possible, but might be delayed if your physician is at a conference or on vacation.

We strongly recommend that you enroll in our patient portal.  It is a very sophisticated way to manage your child’s information and reach your doctor directly for non-urgent questions.  It is encrypted and safe for communication.  You can look up/print/fax immunization records and check in your child’s last measurements.  It is the PRIMARY WAY to send you appointment reminders, so please sign up ASAP.

Learn more and signup today!
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Social Media
We have a Facebook page that is a great tool to share information quickly.  You are welcome to post your child’s photographs or check-in as you like.  We do not post anything personal about you on our Facebook page unless we have your permission.  Our physicians may have private accounts with various social media platforms.   As convenient as it may seem, it is not an appropriate way to communicate between patient & physician.  Physicians are discouraged from becoming “friends” with patients via social media unless they are otherwise friends or neighbors, so please do not take it personally if your physician declines a friend invitation.  This is a complex, evolving question, but generally it is discouraged to maintain as much objectivity between patient and physician as possible.

Please call 512-288-9669 for after-hours care. There will be a $20 fee for these calls.

Austin Location:  
7900 FM 1826, Building 1, Suite 220
Austin, TX 78737
Phone: (512) 288-9669
Fax: (512) 498-0317

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Directions our Location

Office Hours:
Our office is open Monday – Friday 8 am – 5 pm. We also have an acute care clinic on Saturdays from 8 am to noon. Each physician has a slightly different schedule, but are all in clinic every day. Our physicians are available for your urgent phone calls after the office closes, however, 365 days per year. Click here for After Hours information.

Meet Our Physicians
We make time to meet prospective patients monthly at Meet the Pedi Night – every 2nd Tuesday at 5:30 in the Seton Southwest classroom.

Request Medial Records
You can email the medical records release form to recordsrequest@swpedi.com.  Requests will be processed within 15 business days.

Anything Else We Missed?
Please give us a call at (512) 288-9669 if you have a question that we have failed to answer. If you have a suggestion for our website, please email us at webmaster@swpedi.com.

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