Location & Hours

Office Location

Our office is conveniently located near the intersection of FM 1826 and Highway 290 West, in the Seton Southwest Hospital complex. There is plenty of FREE parking.  We are on the 2nd floor of Medical Plaza ONE which is the building closest to FM 1826. When you exit the elevator, we are immediately to the left AND right of the elevators in suites 220 and 240.

Office Location:  
7900 FM 1826, Building 1, Suite 220
Austin, TX 78737
Phone: (512) 288-9669
Fax: (512) 498-0317

Normal Office Hours:

Monday – Friday 8 am – 5 pm

Extended Hours:
Monday – Friday: 5 pm – 8 pm
Learn More about Extended Hours

Saturday Acute Care Clinic:
8 am – 12 pm
Learn More about Saturday Hours

After Hours Care:
Our physicians are available for your urgent phone calls after the office closes 365 days per year.  If the office is closed, a $20 fee may be charged, depending on the circumstance. Please call our normal phone number (512) 288-9669 and you will be forwarded to the appropriate after-hours service. IF YOU NEED EMERGENCY CARE, PLEASE CALL 911 RATHER THAN CALLING OUR PHYSICIANS AND WAITING FOR A CALL BACK.
View the After Hours FAQ

Patient Portal/E-mail Correspondence

HIPAA-compliant, non-urgent messages may be sent to your provider through our patient portal.   If your question or concern is urgent or you need a quick answer, please call us and let us know your concern rather than leaving a message on the portal.  Messages from the portal will be answered as soon as possible, but might be delayed if your physician is at a conference or on vacation.

We strongly recommend that you enroll in our patient portal.  It is a very sophisticated way to manage your child’s information and reach your doctor directly for non-urgent questions.  It is encrypted and safe for communication.  You can look up/print/fax immunization records, receive lab results as well as receive important information from your child’s doctor about their most recent visits.  This is also the way you will get reminders about your child’s future appointments, so sign up!

Social Media

We have a social media pages (Facebook & Instagram) that help communicate quickly and can be pretty fun.  You are welcome to post your child’s photographs or check-in as you like.  We do not post anything personal about you on our pages unless we have your permission.  Our physicians may have private accounts with various social media platforms.   As convenient as it may seem, it is not an appropriate way to communicate between patient & physician.  Physicians are discouraged from becoming “friends” with patients via social media unless they are otherwise friends or neighbors, so please do not take it personally if your physician declines a friend invitation.  This is a complex, evolving question, but generally it is discouraged to maintain as much objectivity between patient and physician as possible.  Text messaging is also strongly discouraged as it is not encrypted or otherwise protected; your privacy is extremely important to us.

Meet Our Physicians

We make time to meet prospective patients monthly at Meet the Pedi Night – every 2nd Tuesday at 5:30 in our office.  No sign up is necessary – just join us for introductions, snacks and conversation.

Anything Else We Missed?

Please give us a call at (512) 288-9669 if you have a question that we have failed to answer.

After Hours Care

During normal business hours we have a team of a nurse and medical assistants who are dedicated to your phone calls. We realize, however, that children do get sick when the office is closed, so we have thoughtfully chosen services to help you care for your children when they are acutely ill. You do not need to call any special number to reach our after-hour services. Please call our normal office number and follow the prompts for “medical advice” and you will be automatically routed to our after-hours services.

Frequently Asked Questions:

You can notify us after-the-fact, but please do not delay emergency care to call us.

Again, notify us after-the-fact so we can help you in follow-up, but please call Poison Control FIRST.