Telemedicine at Southwest Pediatrics

Telemedicine is an awesome tool that will allow us to have a visit wherever you are, whenever you need.  Telemedicine is a useful tool for many types of visits, including: 

  • Rashes
  • Eye problems (pinkeye, stye)
  • Asthma education & tune-ups
  • Behavioral & developmental concerns
  • Allergies
  • Mild to moderate illnesses (colds, flu, coughs, vomiting, diarrhea)
  • ADHD 
  • Learning & school difficulties
  • Menstrual issues
  • Constipation
  • Feeding issues, reflux, breastfeeding concerns
  • Minor injuries (cuts, scrapes, burns, bites)
  • Lice, pinworms, ringworm, eczema

You can access telemedicine in 3 ways


Call us at (512) 288-9669 during normal office hours to setup an appointment that works for you.


You can book an appointment via your portal for same & next-day appointments, even during our after-hours clinics.


When our after hours services are not available but you have an urgent need to have a visit with a doctor, call our normal office number and request a telemedicine visit with the on-call provider. This service is available 7 days a week until 10 pm.

The Telemedicine Process

Once we set up your appointment we’ll send you information for consent, on-line secure check-in, insurance verification, and step-by-step instructions.  We promise: it’s easy.   Here’s a video to walk you through the process:

How to Prepare for Your Telemedicine Appointment

Keep in mind: Unless you have discussed it with us, please count on having your child present for our virtual visit.  Have lighting facing your child rather than from behind – it really helps.  If you stay still, the image is better.  A cool feature of our platform is that we can do a group visit with a parent at work or out of town, with a child at home or at school as long as everybody can access the link.